Privacy Policy
Last Updated: May 3, 2025
1. Introduction
Phantomusic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, such as:
- Name
- Email address
- Phone number
- Postal address
- Payment information
- Date of birth
- User profile information
- Audio files and related metadata that you upload
2.2 Non-Personal Information
We may also collect non-personal information, including:
- Browser type
- IP address
- Operating system
- Access times
- Device information
- Usage patterns
- Referring website addresses
2.3 Information Collection Technologies
We use various technologies to collect information, including:
2.3.1 Cookies
Cookies are small data files stored on your device. We use cookies to:
- Remember your preferences
- Analyze usage patterns
- Authenticate users
- Enhance security
- Improve user experience
You can set your browser to refuse all or some cookies, but this may affect the functionality of our services.
2.3.2 Web Beacons
We may use web beacons (small graphic files) that allow us to count users who have visited certain pages or to deliver co-branded services.
2.3.3 Analytics
We use third-party analytics tools to help us measure traffic and usage trends. These tools collect information sent by your device, including the web pages you visit, add-ons, and other information that assists us in improving our services.
3. Third-Party Data Processing
3.1 Supabase
We use Supabase for user authentication and data storage. When you create an account or upload content, your information is stored in Supabase's secure infrastructure. Please refer to Supabase's privacy policy for more information on how they process your data.
3.2 Stripe
We use Stripe for payment processing. When you make or receive a payment, your payment information is processed by Stripe. We do not store your full payment information on our servers. Please refer to Stripe's privacy policy for more information on how they process your data.
4. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions
- Sending administrative information, such as updates to our terms and policies
- Responding to your comments, questions, and requests
- Sending promotional communications
- Monitoring and analyzing usage and trends
- Detecting and preventing fraudulent transactions and other illegal activities
- Personalizing your experience
- Complying with legal obligations
5. Information Sharing and Disclosure
We may share your information in the following situations:
5.1 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
5.2 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
5.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.5 Protection of Rights
We may disclose your information to protect the rights, property, or safety of Phantomusic, our users, or others.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
8.1 Right to Access
You have the right to request copies of your personal information.
8.2 Right to Rectification
You have the right to request that we correct any inaccurate information or complete any incomplete information.
8.3 Right to Erasure
You have the right to request that we delete your personal information under certain conditions.
8.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information under certain conditions.
8.5 Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
8.6 How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before fulfilling your request.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to countries outside your country of residence.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@phantomusic.com
- Address: [Phantomusic Physical Address]
13. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include the right to know what personal information we collect, disclose, and sell, as well as the right to request deletion of your personal information and to opt-out of the sale of your personal information.
14. European Economic Area (EEA) Users
If you are in the EEA, you have certain rights and protections under the EU General Data Protection Regulation (GDPR) regarding the processing of your personal information.